Crises break on social hours before they reach the press
By the time a story hits print, the narrative has already formed in comments, threads and reels. Teams watching only news coverage are reading yesterday's crisis with today's date on it.
Consumer & Retail
FMCG & Personal CareWellness & Traditional MedicineFood & BeverageDairy & Ice CreamBeauty & CosmeticsFashion & ApparelJewellery & GoldCommerce & Technology
E-commerce & D2CFood Delivery & Quick CommerceConsumer Tech & AppsSaaS & Enterprise TechTelecomHealth, Education & Media
Healthcare & HospitalsPharma & Life SciencesEdTech & EducationMedia & Entertainment100,000+ sources worldwide and growing every day, read and written natively in 40+ languages. Press, live social listening, YouTube and reviews. Crisis detection. And what every major AI model says about you. Brillaince reads all of it through one engine and tells you exactly what to do next.
Press, social, YouTube, reviews and every major AI model, read through one engine and turned into a ranked list of actions your team can take today. See the whole platform in under two minutes.
One monitoring grid across the open press, blogs, social platforms, YouTube, podcasts, app stores, maps, marketplaces and review sites, and the AI engines your customers now ask.
New surfaces added the moment your audience moves to them.
By the time a story hits print, the narrative has already formed in comments, threads and reels. Teams watching only news coverage are reading yesterday's crisis with today's date on it.
A press tool, a social tool, a video tool, each scoring sentiment its own way. When the numbers disagree, which one goes in front of your board? Stitched-together tooling produces stitched-together truth.
Millions now ask ChatGPT, Gemini and Perplexity which brand to trust, and get one confident answer with no page two. If you don't know what those answers say about you today, you're invisible in the channel growing fastest.
Eight capabilities, one analysis engine underneath. Scroll through what's actually watching your brand.
01 / 08 · Press Intelligence
100,000+ sources tracked across media worldwide, and growing every day. Read natively in 40+ languages, from Spanish and Arabic to Hindi and Japanese, rather than machine-translated after the fact. Coverage spans North America, Europe, Asia-Pacific, the Middle East, Africa and India, across industries from tech and consumer goods to retail, financial services, pharma and direct-to-consumer. Deduplicated to real stories and scored for sentiment, credibility and syndication reach, not raw link counts.
Refreshed every 2 hours
Explore Press Intelligence02 / 08 · Social Listening
Hashtags, mentions and keywords tracked from real post-level data on Instagram, X, Threads and beyond, with narrative clusters and author-type breakdowns instead of vanity counts.
Refreshed every 30 minutes
Explore Social Listening03 / 08 · YouTube Intelligence
Every video mentioning your brand, sentiment-read and channel-weighted, split cleanly between your own content and what the world is publishing about you.
Explore YouTube Intelligence04 / 08 · Review Monitoring
App Store and Google Play, Google Maps, Yelp and Tripadvisor, Amazon and Walmart, G2, Capterra and Trustpilot, read by the same engine as your press and social. The complaint behind a one-star wave, not just the drop in the average.
Explore Review Monitoring05 / 08 · AI Reputation
Daily tracking of the real questions your buyers ask ChatGPT, Gemini, Claude, Perplexity and Google's AI Overviews: how you're described, whether the claims are accurate, and whether you get recommended or a competitor does.
Checked daily, every engine
Explore AI Reputation06 / 08 · Crisis Detection
Spikes measured against your real baseline, severity that escalates only on evidence, and a crisis brief that states exactly what is known and what isn't yet.
Social every 30 min · Press every 2 hours
Explore Crisis Detection07 / 08 · Action Center
Crisis alerts, narrative waves, competitor weak spots, pitch gaps and the specific moves that repair what AI says about you, merged into one ranked list instead of six dashboards fighting for your attention. Each item names the page to correct, the outlet to pitch or the claim to publish.
Explore Action Center08 / 08 · Content Studio
Monitoring only pays off if something gets written. Statements, rebuttals, pitches and the corrective content that reshapes what AI reads about you, drafted from the live data behind the alert rather than a blank page. Written in the language the story broke in, across 40+ languages, and one step from an approved statement to the social post that goes with it.
From alert to draft in one step
Explore Content StudioSeeing a problem early only helps if you can answer it. One story, start to finish, inside Brillaince.
Second bad batch this month from #yourbrand? Anyone else?
Returned it. Packaging was swollen. #yourbrand #foodsafety
"Clientes denuncian problemas con un lote de producto" picked up by a regional outlet
Customers report quality issues with #yourbrand. Share your experience.
Posts per hour vs your baseline
Baseline 12/hr Now 38/hr
What we know
Not yet known
Respond to the rising complaint thread before it reaches national press
SocialGet ahead of the 2 regional stories with a statement to those outlets
PressWatch the 3 YouTube channels that review your category, one has your batch code in a comment
YouTubePublish a clarification to fix a wrong claim in Gemini's answer
AI ReputationSomos conscientes de las quejas de clientes sobre uno de nuestros lotes de producto. Nuestro equipo de calidad está investigando y compartiremos una actualización en 24 horas. La seguridad de nuestros clientes es lo primero.
हमें अपने एक उत्पाद बैच को लेकर ग्राहकों की शिकायतों की जानकारी है। हमारी गुणवत्ता टीम इसकी जांच कर रही है और हम 24 घंटे के भीतर अपडेट साझा करेंगे। ग्राहकों की सुरक्षा हमारी पहली प्राथमिकता है।
We are aware of customer complaints about one of our product batches. Our quality team is investigating and we will share an update within 24 hours. Customer safety comes first.
Repurposed for X
We've seen your posts about one of our product batches. Our quality team is on it, and we'll share an update within 24 hours.
Brill is the assistant built into Brillaince. Ask it what changed, why it changed and what to do about it. It answers from your own workspace data, with the numbers behind every answer.
It didn't. Tuesday morning's press run finished late, so the count filled in by the afternoon. Across the week, coverage is up 9%.
Competitor 2, up 4 points, mostly from two national business outlets. Your share held at 42%.
A glimpse of the dashboard your brand gets, not the whole thing. Illustrative numbers below, your real ones look like this from day one.
Share of voice Press + Social + AI
Sentiment Your brand
Earned AI visibility
Crisis velocity tracker
NormalSpike detected · 3x baseline volume · flagged and resolved in 6 hours
Time to alert Auto-detected
4 minMedian, spike to notification, vs. ~6 hrs on a manual check
Press mentions Last 30 days
1,284+9% week over weekYouTube views Earned coverage
482K+18% vs last monthSocial pulse Instagram + X + Threads
3,420+24% mentions this weekAction Center Top moves today
Correct outdated leadership bio syndicated across 3 press pages
PressRespond to a rising complaint thread before it reaches press
SocialPublish a clarification to fix a wrong claim in Gemini's answer
AI ReputationIllustrative data for demonstration. Your dashboard runs on your brand's real numbers, from day one.
Your customer no longer reads ten links and decides. They read one answer. We ask every major engine the questions your market actually asks, every day, and grade the answer that comes back.
Outdated leadership, discontinued products, wrong claims, old controversies presented as current. We flag every factual error in the answer so you can go correct the sources feeding it.
Not whether you were mentioned, but how. The adjectives, the caveats, the "but reviews suggest" clauses, read by the same engine that scores your press and social.
Spotting a bad answer is the easy half. We trace each one back to the sources the engines actually cite, then hand your team a ranked set of moves: the page to correct, the outlet to pitch, the claim to publish. One plan that shifts the answer across every engine at once, not five separate fights.
Every percentage carries a reliability floor. Thin data is flagged as thin, never dressed up as a confident insight. Your board gets numbers it can defend.
Press, social and video sentiment run through a single proprietary analysis engine, so cross-channel comparison is actually valid, not three vendors' scores taped together.
Every model is calibrated to your category, your competitors and your languages, so the signal you see reflects your reality rather than a generic score borrowed from someone else's industry.
On coverageBrillaince stands with the enterprise incumbents. What's different is everything that happens after the dashboard.
Why BrillainceRun every client from one platform. Share of voice, crisis signals and drafted responses for each brand, with reports that carry your name.
See how every launch and campaign actually landed across press, social, YouTube and AI answers.
Track your leadership, investor-facing coverage and the stories that move your share price.
Continuous sweeps across every source you've asked us to watch, so the first time you hear about a story is never from your client.
Most monitoring tools treat every language beyond English as an afterthought. Brillaince started in one of the world's most multilingual markets and doesn't stop there. Press, social and video are read natively in 40+ languages, from Spanish and Arabic to Hindi and Japanese, rather than machine-translated after the fact, because a story in Arabic, Tamil or Spanish carries meaning a blanket English model quietly loses. The same engine tracks Instagram, X, Threads and YouTube the moment a conversation starts forming, in whichever market it starts.
100,000+ sources worldwide and growing every day, read natively in 40+ languages, from Spanish and Arabic to Hindi and Japanese. Press, Instagram, X, Threads and YouTube. Reviews from the App Store, Google Play, Google Maps, Yelp, Tripadvisor, Amazon, Walmart, G2 and Capterra. And every major AI engine: ChatGPT, Gemini, Claude, Perplexity and Google's AI Overviews. One dashboard, not five logins.
Most tools bolt a press feed, a social feed and a video feed together, each scored by a different vendor's methodology. Brillaince runs every channel through one proprietary analysis engine, so a number from press and a number from social actually mean the same thing when you compare them. We also flag when a percentage is built on too little data instead of dressing it up as confident insight. And where most tools stop at the dashboard, Brillaince carries a signal through to a ranked action and a drafted response.
Social listening every 30 minutes. Press every 2 hours. Crisis velocity checked continuously against your real baseline. AI engines run daily. Nothing here is a weekly export you have to remember to pull.
Yes. Share of voice, sentiment comparison and AI-answer competition are built in from day one, not an add-on. If a competitor gets recommended by ChatGPT in a query you should own, you'll see it move.
No. Press, social and video are read natively in 40+ languages, from Spanish and Arabic to Hindi and Japanese, rather than machine-translated after the fact. A story in Spanish, Arabic or Tamil keeps the meaning a blanket English model quietly loses. Content Studio writes in those languages too, so the response goes out in the language the story broke in.
Yes. Content Studio drafts holding statements, media responses, pitches and social posts from the live data behind an alert, in English or the language the story broke in. Your team reviews and approves every draft before it goes anywhere.
Brill is the assistant inside Brillaince. Ask it a question about your coverage and it answers from your own workspace data, shows the numbers behind the answer, and tells you plainly when the data can't answer the question.
We do the setup. Most brands are watching real data within days, not months, with no engineering lift required on your side.
A live walkthrough on your own brand's data. No slideware, we'll show you your press, your conversation, and what AI engines answer about you from day one.
Book a Demo